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New Jobs Features

Overnight we rolled out a fun update for you – it includes a few small features that we believe will make the Jobs area of TribeHR even more usable!

Navigation Change
We’ve moved the “Org Chart” & “Job Descriptions” out from “Jobs” to under “People”, which essentially makes “People” a view of your current organization, and “Jobs” all about hiring.

Jobs Layout Changes
Since the Jobs section is now more about the hiring process, we’ve altered the layout of the “Open Rositions” page to be more about the jobs we’re looking to fill. This is more in keeping with other applicant tracking systems, so it’ll feel more familiar to those of you that have used other tools as well.

Stages vs. Status
Previously the “status” of an application doubled as the interview stage as well as the “active” or “inactive” status. We’ve separated that into “status” which can be any of an active, archived or hired candidate, and “stage” which is your interview workflow (e.g. “new”, “first interview”, “2nd interview”, “references” etc…). Also, in the Setup area you can now edit the stages of your workflow.

New Contact Candidate Feature
When reviewing candidates, there is a new “Contact Candidate” option, which opens up a simple email form – if you send an email using this tool, the body of the email is also added as a note to your review of the application. This is intended as a first step towards simplifying the sending of rejection and offer notes, and email piping integration (more on this coming in the fall!).

As always, we welcome feedback to our updates – please feel welcome to post a comment below, or drop us a line on our Customer Support Community

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Amy Schlueter – Customer Story

The Schlueter Automotive Group is a family-owned group of auto dealerships with a 35-year history in the heart of Southwestern Ontario. They take pride is delivering a fantastic customer experience delivered by enthusiastic professionals.

Amy Schlueter, Vice President of the company, was looking for a new way to take their team-building practices up to the next level. The solutions they had in place were too cumbersome for their three dealerships and almost 200 employees.

By partnering with TribeHR, Amy was able to consolidate their record-keeping into a more efficient process, and helped their employees and team leads become more engaged in human resource activities. The result was not only a huge time-savings, but also improved employee morale and reduced risk.

TribeHR understands what it means to have the need for Human Resources, but be unable to find enough time to excel at  it. TribeHR has allowed us to easily consolidate our HR information into one central place, making the HR experience easier from both a manager and employee perspective.

Human resources for our team no longer means long days of pouring over spreadsheets and rifling through a filing cabinet. We could have looked at hiring an extra person to help manage our  HR workload, but TribeHR empowers our employees to manage and control their HR needs as well as giving them a great forum to communicate to their direct managers and the HR department.

We’re getting to re-know our teammates and grow as a company to achieve more. We invested in TribeHR and now are able to truly invest in what is important for our employees. We love it!

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This Week’s Update

The update this week is a small but might one! This past week we focused on chasing down a few errant bugs and cleaning off requested features or adjustments. Check out the list below – perhaps your request is in it!

Bug Fixes

  • “Duplicate Vacation Requests” bug was eliminated
  • “Event Editing” bug was squashed
  • “Navigation Inconsistency” bug was exterminated

Tweaks

  • Skills editing can no be done in-line when viewing an employee record
  • You can no longer revoke your admin rights if you are the only admin

New Features

  • Spell Check (on Job Descriptions, Job Postings, Etc)
  • Localization (Timezone and Currency)
  • New “Private Notes” for employees to record their own thoughts or drafts

If you have any questions about these features, or others, please drop a comment below, or catch us on our Support Community.

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Nav Tweak & New Goals Page

We’re always responding to customer feedback, and today’s update includes both a frequently-requested adjustment to our navigation and a brand new feature. Let us know what you think by dropping us a comment below or by catching us on Twitter.

New “My Profile” Tab

"My Profile" Tab

Some of our community members have been asking for a better way to group their actions and information together. Previously, you could view your employee file through the “People” tab, you could set your profile picture through the “My Preferences” link in the header, and you could request time off from the “Overview” page. This update includes the hot new “My Profile” tab that pulls together your employee file, messages, time off, profile picture and our exciting new Goals page!

The old links are still there, just consider this one more way to make your HR experience easy!

New “Goals” Page

For those of you that either really like setting goals or really wish your team was more pro-active in setting goals, this feature’s for you. Introducing our new Goals page! This new page (click on “My Profile” then “Goals” to get there) gives you a complete picture of you and your colleagues’ goals landscape. Here’s a screenshot of the page in action, along with some highlights:
Manage your goals from one page

  1. Quickly get to your goals through the “My Profile” tab
  2. See a snapshot of the goals your Supervisor, Co-Workers and Subordinates have shared with you
  3. Add new goals and choose who you share them with
  4. Review all your past goals – both new and completed goals

With this new page, you can more easily set goals that you control, and that support your co-workers. This works well if your goal-setting activities are part of a regular review cycle, or if you want to set new goals as the year progresses.

As you can see, we’re working hard to make Human Resources more friendly – if you have any thoughts on our new Goals page, or on any other features we’re working on, let us know by posting a comment!

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Setting SMART Goals

Although the acronym “SMART” has many different meanings in the context of goal-setting, all the potential interpretations support a common message: be deliberate and thoughtful when setting your goals. TribeHR has fantastic goal-tracking tools, but it’s up to you to ensure that your goals are appropriate – hopefully this article will prove to be helpful.

Broadly speaking, think of SMART as a checklist you can refer you when defining your goals. If your goal passes all five checks, then you’re on the right track towards a goal that will help you grow and develop. Those five checks are:

  1. S – Specific
  2. M – Measurable
  3. A – Aligned
  4. R – Realistic
  5. T – Timely

Specific

When defining a goal, try to avoid being vague. Your goal should be straightforward and reinforce your desired outcome. Being specific will help you focus your efforts and attention. A great way to ensure that your goal is specific, is to answer the 5W+H questions where possible: Who, What, Where, When, Why and How.

WHO is performing the action? (typically this is you, but it is good to double-check)
WHAT are they going to do? (use action words such as plan, write, build, etc.)
WHERE does the goal apply? (at work? at home? elsewhere)
WHEN will the goal be completed?
WHY is this important?
HOW are you going to do it?

You don’t need to answer all the questions list above, rather keep them in mind as you craft your goal. As an example, instead of aiming to “be a better team mate”, set a goal to “help your coworkers meet their sales targets this quarter by joining them on their sales calls as backup”.

Measurable

What gets measured gets done. Sometimes goals are simple, and success is easily defined (for example, if your goals is to remember to buy milk on the way home). More often, though, goals are complex and it becomes difficult to identify success (e.g. when are you fit “enough”?). The best way to keep yourself focused on achieving your goals is to choose goals with measurable progress so that you can see when you have reached your goal. “I want to exercise 30 minutes, 3 times each week” is a measurable target, whereas “I want to exercise more” is not.

Keep in mind, measurement is not just about measuring the end-point, it’s about measuring the progress as well. In the example above, we can measure an interim step of 20 minute workouts, 2 times each week. When we can measure your progress, we tend to stay on track as we can adjust our behaviour as we work towards the goal. This helps us meet our targets with more accuracy and keeps us motivated to continue our efforts towards our goals.

Aligned

As John Donne said, No man is an island. When you aligning your goals with the goals of the people around you, you ensure that you’re focusing your energy and expertise in the right direction.

This alignment is often interpreted as aligning your goals to the company goals, but good goals extend beyond just the company mission. Take the time to consider the goals of your organization, your manager, your co-workers and your subordinates. If you can align your goals to theirs, you will be more likely to help each other succeed and you will build a stronger relationship with the people best poised to help you in your career.

A great way to accomplish this is to reduce the number of times you ask yourself, “What do I want to do?” and rather ask yourself “What needs to be accomplished?” or “What can I do to help [co-worker's name]?”. When asking these latter two questions, you will naturally gravitate towards goals that you like helping with, and the net result is a goal that answers the original question by a different route.

Realistic

Of all the five checks, this one is the most subjective and personal. Some people are motivated by small incremental improvements, and some are motivated by large, audacious targets. It is important when defining your goals, that they are realistic to you. For example, some people may be daunted by a goal of doubling their sales volumes. Others may rise to the challenge.

When we set goals that are important to us, we naturally begin figuring out ways to accomplish them. If we can’t find a path to that completion, our commitment wavers and we become demotivated. Generally speaking, a goal needs to stretch you slightly so that it feels doable but will still require a real commitment (the amount of stretch, however, varies greatly from person to person). The feeling of success brought on by accomplishing a challenging goal will help you stay motivated.

Timely

A good goal should be set within a time frame; without a time frame there’s no sense of urgency. For example, if you want to learn how to use a new software package, when do you want to do it by? “Someday” won’t work to motivate you, however “by New Year” gives you a specific deadline. If we don’t set a time, our commitment is too vague and we tend not to start because we feel we can start at any time. Without a time frame, there’s no urgency to start taking action now.

Defining SMART goals is a smart way to manage your growth. If you find that your goals are often unclear, ambiguous, or  unrealistic you should consider sitting down with a your manager, a co-worker or someone from your Human Resources group to review them. By developing SMART goals (on your own or with others), you can clarify your contribution to the organization, improve your satisfaction with your work, and ensure your personal progress.

Posted in Best Practices | Tagged , | 2 Comments

Followership Intro & Resources

When cultivating the people within our organizations, we often focus on developing leadership skills. Unfortunately, what’s often overlooked is the role of the followers within our teams. As observed by GovLeaders.org, “whether we like to admit it or not, we all play the role of follower much of the time – regardless of our position.” So, in the spirit of ongoing improvement, here is a basic introduction to the school of followership, and some useful links if you would like to learn more.

While much can be written about great leaders and the way they interact with their subordinates, less attention is paid to those that help an organization by modifying their upwards behavior. If we each took the time to look at our roles in this upwards context, we might come to some new conclusions. Phillip Meilinger encapsulated the spirit of followership well by saying “don’t blame your boss for an unpopular decision or policy; your job is to support, not undermine.

Much of what is said about followership refers to the concept of “leading up”, which is often simplified in terms of managing a boss’s expectations. In reality, the intent of the “leading up” approach is to consider three key questions (courtesy of John Baldoni):

  1. What does the leader need?
  2. What does the team need?
  3. What can I do to help the leader and the team succeed?

Once you start thinking and acting in terms of these questions, you’ll set a more selfless and team-oriented example for your co-workers and your subordinates. If you’d like to read more about followership, here are a few links for you:

If you have any thoughts on the topic, or links to similar resources that you would like to share, please don’t hesitate to post them in a comment to this post.

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The Power of Micro-Feedback

One of the most powerful tools in Tribe is the our micro-feedback tool, which helps you collect brief, timely, and actionable feedback from your co-workers. The best way to take control of your professional development, is to make your first request for input.

How to ask for feedback in Tribe

When asking for feedback, you’ll need to provide a short question and choose 3 or more co-workers to send the question to. This question will be sent to them via email, and they’ll be given the chance to provide honest, anonymous feedback. When choosing your question, it’s important to select a question that is short, actionable, and specific. This will make it easier for your co-workers to provide effective feedback. Here are a few example questions for you try:

  • What is one thing I can do to make our weekly meetings more effective?
  • What could we do to make our company Christmas party more fun?
  • If there was one thing I could do to be a better co-worker, what would it be?

By using micro-feedback as an integral part of your professional development program, you can benefit from ongoing feedback and insight from your peers and develop a habit of continual improvement.

If you’d like to learn more about micro-feedback, we recommend reading Make “one thing” your super power, from the team over at Rypple.

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Stories from the beta: how a growing company uses TribeHR

TribHR is for a growing company with a mix of tech savvy coder, customer service, sales, and administrative employees the company is now really feeling the need to move from spreadsheets to something a bit more focused for managing its people. With many solutions out there that mimic traditional Human Resources activities and forms, a growing company looks to TribeHR for a tool that feels more like what their more web savvy employees are used to as well as an application that is flexible enough to meet their needs as they grow.

Favorite Features

  • Employee evaluations: as the company grows it wants to ensure it has a process that is measurable but simple for each employee and manager so that they can develop the talent within the organization. Employees feel the process doesn’t change the small business culture and that it is fair and open.
  • Vacation calendar: With more employees it is much hard to track vacation usage and coverage. The calendar feature and approval workflow makes it easy for employees and managers. Sick days and other types of days off work can be tracked as well.
  • The dashboard: When employees log in they get an overview of what is going in the company and what may need their attention. With a quick list of what needs their attention the manager can take just a few minutes to get a clear idea of their HR related tasks that may be required that day.

With all the other easy to use features in TribeHR, a growing company can easily get better management of their employees and track some liabilities like vacation and sick days as well as helping with getting new staff on board (see the different TribeHR features highlighted in another post).

Posted in Best Practices, Beta, Employee Retention | Tagged | Leave a comment

Stories from the beta: How a small company can use TribeHR

This is the first post in a series of stories about our clients that have had the most success with TribeHR!

TribeHR is for a small design shop with only 12 employees that wants to document process, culture, and highlight staff achievements. With some positions turning over regularly, TribeHR can also help with on-boarding process offering an easy way to move applicants to employees in the system and provide those new employees easy access to orientation information and company forms.

Favorite features

  • Resources tab: under this section upload information about the company, PDF or Word Document forms that new employees need to read and/or fill out, and other relevant information. Employees can acknowledge they have read the documents and a manager can see who has read the documents and who hasn’t.
  • Public job site: using the public job site one can easily collect resumes, comment on them, and transition successful applicants from the application section to an employee. TribeHR can also keep notes on applicants in the applicant archive for quick reference if a position opens up and the position needs to be filled quickly.
  • Employee profiles: using the notes section highlight staff members accomplishments and share them with everyone on the team.

With all the other easy to use features in TribeHR, a small company can save time and easily engage staff in other ways to help them grow and achieve the organizations goals along with their own.

Posted in Best Practices, Beta, Stories | Tagged | 1 Comment
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